Egyptair Covid-19 hygiene measures

Egyptair published on 14.06.2020

Your safety has always been our top priority.
We continue to ensure that our safety and hygiene measures meet the highest standards. Find out about the COVID-19 measures we are taking to protect you every step of your journey on your flight with us.

CHECK-IN at the airport

• We recommend using electronic tickets without printing to avoid unnecessary contact during check-in.
• There may be delays at the airport due to additional check-in procedures. We have therefore changed our check-in times for international flights to 4:30 hours before departure and for domestic flights to 2:30 hours (at Egyptian airports).
• For your own safety, you must always wear your face mask when you enter the airport.
• All of our employees wear personal protective equipment (PPE) and are regularly checked with temperature measurements. Your temperature is also measured to ensure your comfort.
• Our staff at the check-in counters always wear their face shields and are happy to help with any questions or concerns.
  We put spacer stickers on the floor so everyone is at a safe distance from each other.
• Hand sanitizer dispensers have also been set up and placed throughout the airport for your personal use.
• Make sure you pack everything in your checked baggage. Hand luggage is currently limited to laptops, valuable items and baby items.

our Egyptair Lounge

To ensure the comfort and safety of our valued premium customers:

• Sitting is arranged so that social distancing is ensured.
• Alcohol-based hand sanitisers are available in all areas.
• Cleaning, spraying and disinfecting is done so that you are in a safe and hygienic environment.
• Hot meals are now being converted into packaged meals. Due to current circumstances, we are serving packaged meals instead of hot meals
  Catering on board.
• At the gate, we have also implemented measures to maintain social distance at all times and to help everyone keep a safe distance in the queues approaching the gate.
• Seating areas and frequently touched surfaces such as handrails, handles and elevators are consistently disinfected.
• Boarding the aircraft is done in smaller groups and starts from the last to the first row.
• You must always wear your mask at the airport, during boarding and on board.
  Hygiene measures on board
• When you arrive on board, all of our cabin crew are in full personal protective equipment (PPE).
• All of our aircraft routinely go through a cleaning and disinfection process in accordance with global aviation standards.
• Our cabin air in aircraft is purified with advanced HEPA (High Efficiency Particulate Air) filters that remove viruses, dust, allergens and germs.
• You must always wear your mask throughout the flight, except when eating or drinking.
• We offer you a personal hygiene kit with a mask, gloves, hand disinfectant and a small garbage bag for disposing of used PPE (personal protective equipment).
• We take every precaution to reduce cabin contact, including reducing on-board service to the minimum required and avoiding queues in the toilet.
• Toilets are cleaned and disinfected frequently.
• You can help us by reducing your movement in the cabin as much as possible.
• In order to maintain a strict level of hygiene on board, the distribution of pillows and blankets is reduced. The security cards are being cleaned up.
• Payment for duty-free purchases on board can only be made with credit cards.
• Our crew team will guide you and provide you with all necessary preventive measures and their application on board, including hand hygiene and breath etiquette.
  Entry restrictions

Due to the current circumstances, a number of countries have issued entry restrictions for travelers. These entry restrictions can change at short notice. For this reason, we encourage all passengers to check the latest restrictions published by the country’s government.

The latest entry regulations for countries can be found in IATA Travel Center.